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Brand Technology Director: Paddy Power - 4803

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Brand Technology Director: Paddy Power

  • Primary Location:
    Clonskeagh Office, Cluj - Napoca, Hammersmith Office, Leeds Office, Porto
  • Contract Type:
    Permanent
  • Employment Basis:
    Full-Time
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3 extra days of vacation

FlexAppeal

Internal International Opportunities

Health insurance

Mobile allowance

Choose your Operating System

Learning and Development

Fully provisioned kitchen

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Brand Technology Director: Paddy Power

 

Role Purpose:

The Brand Technology Director will be accountable for the delivery, management, design and implementation of technology services that support the Paddy Power Online as a part of the Flutter UK&I technology team. They will work directly with the commercial and product management teams within the Paddy Power brand to ensure that the allocated technology team delivers against commercial roadmaps, objectives and strategies. They will act as a part of the Paddy Power Leadership team ensuring a strong, supportive technology voice is a part of the strategy, planning and decision making process.

They will be the primary representative of UK&I technology into the brand and make sure that they fully manage with them the demands of delivering technology within their own team, in cooperation with the broader technology function, and within a large global enterprise. Within their Brand they will ensure that technology risks, issues and standards are accurately understood and expectations for delivery managed appropriately. They will champion to these stakeholders the relevant use of shared platforms, reuse and mitigation of risk.

The priority is to lead and motivate the area to achieve predictable, rapid delivery of high-quality, innovative products that delight our customers, which are scalable, secure and highly available. Using data driven insights and commercial awareness to guide development work aligned to the Paddy Power and UKI technology strategy and work in close partnership with Product Management and Commercial teams. This will involve working both across UKI and also being responsible for demonstrating effective and efficient use of resourcing to deliver complex roadmaps

This role will work with the commercial and product teams to shape and continually refine the ways of working between technology and the brand teams such that it is continually improving and enabling autonomous delivery of roadmaps as is possible. It will be responsible for exposing shared componentry and embedding in technology plans where appropriate.

The role will involve management of a distributed team (across all Flutter UKI Locations) in both a direct and matrixed management style. On this basis they will work very closely with the UKI Platform technology teams and tribes to ensure that they appropriately leverage the service the  platforms team offer, to make sure that they are maximising appropriate scale, reuse,  and where appropriate contributing to the overall capability of the platforms. The expectation is that as both technology transformation and shared platforms architecture develops the amount of matrixed teams will diminish and brand technology teams become more autonomous.

This role will also be responsible for ensuring that the brand is robust from a stability, service and security perspective. They will work with the UKI Infrastructure and security teams to ensure that holistic management of these aspects of service are in place, managed and supported from a brand perspective. They will develop an excellent operational framework, ensuring the brand receive reliable, 24/7, 365 days a year. As a brand technology director they will expose the services provided by technology, promoting transparent communication, continuous learning, and a desire for excellence across the team.

Given that delivery will be facilitated for the brand using a mix of direct and  matrixed management. A key emphasis of the role will be to ensure that all contributors to Paddy Power delivery are highly engaged and aligned to brand ambitions and objectives. They will help shape ways of working within the brand technology organisation and ensure that ways of working within the platforms team meet the needs of the consuming brand.    

This role can be based in any of our UK &I locations (Porto, Dublin, London, Leeds, Cluj) offices, however as this role will involve managing a team split across a number of locations, regular travel will be a necessity when global and local situations permit. .

This position will be a part of the UKI technology leadership team and will play an active part in developing the UKI technology strategy and ensuring the wider technology team deliver on their objectives.

 

Accountabilities:

  • Support the delivery of customer focused outcomes for Paddy Power setting out a clear set of success metrics and seeking to unearth insights which drive forward our understanding of the customer experience.
  • Management of Paddy Power Portfolio from a delivery, maintenance, enhancement and development perspective using directly managed and matrixed servicing teams. They will be accountable for Budget, reporting and governance ownership for the Paddy Power technology organisation brand and be responsible for the effectively and ensure resources are deployed as cost-effectively as possible.
  • Define strategy, plans and approach for brand adoption (where appropriate) of shared platform componentry into the brand. This extends to pushing further autonomy with which the team can deliver for the brand,
  • Managing, Shaping and driving requirements into the shared platform teams both technical direction and ways of working.
  • Align direct and matrixed teams to brand technology strategy. Build an aligned team regardless of matrixed nature of allocations.
  • Engaging with colleagues inside and outside Technology to ensure cross-functional initiatives are delivered and dependencies are managed;
  • Driving a culture of openness and continuous improvement which captures, shares and implements key learnings;
  • Defining and executing large scale programmes, ensuring appropriate change management and risk management.

 

Competencies:

  • Effective Communicator: Provides clarity on business goals; is effective in all types of communication; adjusts communication style to fit the audience; consistently communicates the mission, vision and values to inspire, energise and motivate others throughout UKI; ensures others understand how their efforts positively impact the bigger picture; creates an environment that encourages effective communication and the sharing of diverse perspectives

 

  • Talent Focused: Demonstrates a strong commitment to the development of talent within team; recommends and supports development activities in preparation for future roles; invests time to coach and mentor others; builds and proactively manages development to ensure a pipeline of talent is in place; identifies and takes proactive steps to resolve current and future gaps in the teams talent pool and succession plan; is a talent magnet, capable of identifying, attracting, selecting and developing top talent including and not shying away from talent that goes beyond their own capabilities; finds and attracts diverse talent who have the critical capabilities needed by the organisation; works to create an organisation that is an attractive place to work
  • Big Thinker: Constantly explores and analyses future scenarios and possibilities to help the brand and Flutter UK&I respond to change and shape the future; drives self and others to pursue opportunities that will create sustainable value for each of our brands; contributes to the functional and the UK&I technology strategy, mapping and aligning efforts to strategic imperatives
  • Quality Decision Maker: Makes quality, long and short-term decisions at pace considering various inputs and through collaborating effectively; provides tools to empower teams to make decisions; regularly practices and encourages cross-functional problem solving and decision making
  • Commercially Savvy: Makes it their business to be aware and anticipate emerging external factors and changing market dynamics; constantly explores and analyses future scenarios and possibilities to help the team respond to change and shape the future; has deep understanding of business drivers and the industry to guide decisions and lead others
  • Customer Obsessed: Builds and maintains strong relationships with stakeholders; champions the needs of customers and the importance of exceeding expectations; builds and delivers solutions that exceed customer expectations; prioritises customer satisfaction and builds commitment in others to provide outstanding service.
  • Hungry for Results: Drives teams in the matrix to achieve and exceed results with agility, pace and energy through high impact, bold and challenging objectives; always takes accountability for results and is able to cut across silos to make the right decisions that they and others can be proud of; proactively addresses obstacles to organisational performance and motivates others to achieve even in difficult situations; has a strong reputation with stakeholders for being trusted, fair and for doing what's right.
  • Nimble: Is energised by new and unfamiliar situations and quickly adapts; advocates active experimentation and encourages others to be agile in their approach; is adaptable and flexible when developing others encouraging them to learn quickly when faced with new situations and be open to new ideas and ways of working; proactively shares lessons learned across the organisation.
  • Wins Together: Gains trust and support of others, generous with time, advice and knowledge; is able to establish and engage networks to get stuff done rather than depend on authority; seeks out opportunities to break down barriers and collaborate and partner across organisational boundaries.
  • Resilient: Creates a climate where people are curious, resilient, determined, learn and adapt; handles and manages crises effectively; anticipates and shows the way forward during setbacks; builds energy in others to stick with it/ to stay on track / push through. The individual will need to be able to demonstrate flexibility and resilence to change as both the platforms and brand requirements transition over time. They will need to be able to manage this fluidity whilst maintaining both delivery and stabilty for the brand.

 

What Skills will be valuable.

You will have deep expertise from related roles within a large, fast moving online digital business, and will have significant experience of technology leadership, driving change, delivering highly available critical services.

You will make an impact on teams you lead, getting results by improving the team, providing a strategic vision, driving delivery, and ensuring a collaborative and positive working environment.  You'll focus and motivate the delivery teams to work at pace with quality and deadlines at the forefront of their thinking.

You'll have been accountable for developing the strategic direction for a significant technology function and be able to bring this strategic direction to life and able to show how you've communicated and delivered against that strategy

You'll have a strong background in lean, agile, and more traditional delivery methodologies. You'll need to be a strong leader, skilled in matrix operating models.

You will have exceptional leadership skills and are seen as a role model. You will be able to influence teams and key stakeholders with your knowledge and experience

You'll have exceptional stakeholder management skills, be used to working with a diverse set of business leaders, balancing opportunity, demand, and risk - with an ability to get things done outside your immediate structure

You'll be able to demonstrate how you've led and scaled large technology functions, developing teams and senior leaders.

You'll be able to show how you've driven application modernisation and cloud migration initiatives.

Approachability, open-mindedness, and an ability to work well with people at all levels of the business is at the heart of how we work

Be outcome focused with the ability to determine what adds value and what does not. Have a good sense of when to pivot or persevere? And know when to escalate or guide teams through issues.

You will have the ability to understand and operate manage multi-million-pound budgets, the finance cycle and be experienced in commercial contract negotiation

You'll be experienced in working with vendors and successful in driving service improvements in situations where vendors have an effective monopoly position.

 

Experience:

  • Experience of operating in a senior technology role within a fast-paced online/eCommerce organisation
  • Demonstrable experience of creating multi-faceted, multi-year strategies that contribute to commercial performance.
  • Demonstrable experience of leading teams to successfully deliver against strategic objectives
  • Extensive experience of stakeholder management, up to and including C-suite drive value creation.

 
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Location
Unit 1-4, Paddy Power, Power Tower, Belfield Office Park, Dublin, Dublin 4, Ireland, DUBLIN 4
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This is who we are

Blip is a Tech and Innovation Hub with a strong knowledge in software development, mobile apps, web platforms and retail applications for betting and gaming.

We are part of Flutter Entertainment – one of the World´s Largest Groups in the bookmaking industry, with an annual revenue of around 2 billion euros. The Code we develop, powering brands such as PaddyPower, Betfair and Fanduel, is used by over 5 million people in more than 100 countries and we are in the API Billionaire Club alongside players such as Google, Facebook and Twitter.

The Missing Piece

At Blip people always come first, that’s why we believe we can complement each other. You are our missing piece to be a better company, to build a better business for everybody, including ourselves.On the other hand, we are your missing piece, giving you the flexibility, work life balance and the tech challenge you´re lacking.
It all starts here!

This is your Challenge

  • Delivering product at scale for over 5 million customers, 99,9% of transactions in less than a second
  • Our systems process more than 7 million transactions every day (more than all the European stock exchanges combined)
  • Deliver high transitional products, serving more than 2.5Bn calls a day
  • Diverse and up to date technical landscape to explore, leverage and innovate
  • The products you’ll develop will comply with ambitious uptime targets: less than 50 minutes downtime expected per year
  • Continuous Integration, Deployment and Testing