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Training & Awareness Lead - 8511


Training & Awareness Lead

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  • Contract Type:
  • Employment Basis:

Up to 30 days of Annual Leave


Internal International Opportunities

Health insurance

Mobile allowance

Choose your Operating System

Learning and Development

Fully provisioned kitchen

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One Global Business... 

Flutter Entertainment plc is a market-leading international sports betting company which operates six of the world's leading brands: Paddy Power, Betfair, Sportsbet, FanDuel, TVG and Adjarabet for over 10m customers. The Group was formed from the 2016 merger of Paddy Power plc and Betfair Group plc and received immediate inclusion in the FTSE 100 index of the London Stock Exchange. The Group's purpose is to bring excitement to life for our customers in a safe, responsible and ultimately sustainable way.

The Role...

We require a highly motivated and skilled Security Training & Awareness coordinator to help develop a consistent T&A program and build security of the organization starting from a human resources perspective.  The overall scope of the Coordinator is to create a positive program that engages employees, to include focusing on changing behaviors both at home and at work. Ultimately, we want our employees to demonstrate the same secure behaviors regardless of where they are or the devices they are using.

The awareness responsibilities offer a great opportunity to understand the whole Flutter UK&I business, understanding their information security risks and taking pride in helping to identify options to avoid or mitigate risks.

You will need to keep ahead of the curve to ensure Flutter UK&I can adapt quickly to change while delivering continuous improvement at pace.

Key Responsibilities

  • Ensure that our program is effectively changing behaviors, so our employees act in a secure manner, reducing the most risk to our organization. In addition, identify if any roles require additional or more specialized training and ensure those roles receive it.
  • Develop a comprehensive security education and awareness program that incorporates and communicates security policies, procedures and best practices;
  • Identify the top human risks to our organization and the behaviors we need to change to mitigate those risks;
  • Ensure that our security awareness program meets all industry regulations, standards, and compliance requirements;
  • Identify, track, and resolve issues impacting training, exercises, and daily operations;
  • Create a metrics framework that can effectively measure the effectiveness of T&A activities;
  • Plan, organize and manage training and awareness projects in collaboration with Information Security SME and team members across the business lines;
  • Develop and deliver security training materials;
  • Develop and review Training & Awareness documentation;
  • Monitor e-learning platforms used across the organization to deliver the security mandatory online training content;
  • Keeps abreast of training and development research: learning theory, motivation theory, and new materials, methods, and techniques;
  • Leverage opportunities to expand employee knowledge through remedial training, campaigns, education fairs and events;
  • Collect metrics on phishing campaign and stats for induction and eLearning completion rate.
  • Provide annual phishing reports for Regulators and support annual external ISO27001 audits in proving compliance of the security awareness efforts.


Essential Skills & Experience

  • Very strong verbal and written communication skills – ability to communicate with technical and non-technical audiences up to senior levels;
  • Ability to form complex communications/messages in a simple, clear and concise manner to the various communities within our organization. This can include different cultures, nationalities, international locations and languages;
  • Project management experience, the ability to plan, manage and maintain a complex, organization wide program over the longer term;
  • Display practical knowledge of different message distribution techniques to ensure end user communities understand and continually apply the required behavioral change necessary to reduce the human factors' risk;
  • Develop learning programs (needs assessment, program prop) by carrying out capability assessments across the organization, designing blended learning solutions, and a range of learning interventions. 
  • Understanding of the concepts of information risks and the different elements that make up risk. In addition, have at a minimum a basic understanding of the different concepts of information security;
  • Flexible attitude and ability to meet deadlines under pressure;
  • Occasional travel is a requirement of this role.


Desirable Skills & Experience

  • Minimum 3 years of experience of working within an Information Security team beneficial;
  • Must have a working understanding of diverse technology types and terminology;
  • Experience working in an Information Security environment and demonstrable understanding of the concepts of information risks and the different elements that make up risk. Previous experience of compliance programs and regulatory obligations is a plus.
  • Some experience or awareness of PCI DSS and/or ISO27001 useful;
  • Knowledge and understanding of Cyberspace security requirements and operations facilitation efforts;
  • Technical or scientific university degree or equivalent professional certification desirable.

What You'll Get in Return... 

Our passion has helped us take the betting industry by storm. So we think it's only fair that you enjoy excellent rewards.  

The Fun Stuff 

  • Competitive salary and bonus scheme
  • 25 days annual leave
  • Games room
  • Snacks and drinks
  • Sharesave scheme 
  • Career progression
  • Global mobility 
  • Discounted gym memberships
  • In office shower and locker rooms
  • Health and well being classes (Yoga, bootcamp, etc.)
  • Free breakfast 
  • In office masseuse, nutritionist and ergonomist 

The Boring Stuff 

  • Health insurance
  • Dental insurance
  • Lunch credit
  • Health assessments
  • Travel allowance
  • Own your own laptop scheme
  • Thousands of online learning courses
  • Mobile allowance
  • Employee Assistance Programme 

There is more, but we won't go on... 

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Avenida de Camilo 96, Porto, Portugal, 4300-492

This is who we are

Blip is a Tech and Innovation Hub with a strong knowledge in software development, mobile apps, web platforms and retail applications for betting and gaming. We are part of Flutter Entertainment – one of the World´s Largest Groups in the bookmaking industry, with an annual revenue of around 5 billion euros. The Code we develop, powering brands such as PaddyPower, Betfair and Fanduel, is used by around 14 million people in more than 100 countries and we are in the API Billionaire Club alongside players such as Google, Facebook and Twitter.

The Missing Piece

At Blip people always come first, that’s why we believe we can complement each other. You are our missing piece to be a better company, to build a better business for everybody, including ourselves.On the other hand, we are your missing piece, giving you the flexibility, work life balance and the tech challenge you´re lacking.
It all starts here!

This is your Challenge

  • Delivering product at scale for around 14 million customers, 99,9% of transactions in less than a second
  • Our systems process more than 7 million transactions every day (more than all the European stock exchanges combined)
  • Deliver high transitional products, serving more than 2.5Bn calls a day
  • Diverse and up to date technical landscape to explore, leverage and innovate
  • The products you’ll develop will comply with ambitious uptime targets: less than 50 minutes downtime expected per year
  • Continuous Integration, Deployment and Testing